You can return your Casper item and get a full refund within 30 days of delivery or within 30 days of an in-store purchase, provided the merchandise is unused
Read Oct 4, 2026 on trustpilot.com. Trustpilot’s figure, not ours.
Questions
Does Casper have a promo code right now?
Not a code. Casper is running a sale that needs no code: “Friends & Family Sale | Save 20% on The One and Cloud One mattresses* | Save 25% on Dream, Snow, Dream Max, and Snow Max mattresses*”. We read it on Casper’s site on Oct 5, 2026.
What are Casper’s shipping terms?
Casper states this in more than one place. casper.com says “Mattresses ship free*”; casper.com says “Additional shipping fees apply to AK and HI.”; Casper says “Free delivery | Mattresses ship free*”; Casper says “*Select products ineligible for free shipping or returns where indicated. Additional shipping fees apply to AK and HI.”; casper.com/pages/delivery says “Shipping via UPS is free for mattresses, soft goods, and accessories within the contiguous United States.”.
What is Casper’s return policy?
Casper states this in more than one place. casper.com/policies/refund-policy says “You can return your Casper item and get a full refund within 30 days of delivery or within 30 days of an in-store purchase, provided the merchandise is unused”; casper.com/policies/refund-policy says “100-night”; Casper says “100-night love your sleep guarantee.”; Casper says “full refund within 30 days of delivery”.
How do I contact Casper?
You can email support@casper.com, or use the help centre at casper.com/pages/contact.